Demonstrates a positive attitude; appears self-confident; has realistic expectations of self; demonstrates problem-solving skills; ability to reason; able to troubleshoot; uses technical support systems appropriately. Upon completion of this course, students will understand the aspects involved in "critical thinking". In addition, the following objectives should be met:
- Understand how to maintain a positive attitude.
- Learn how attitudes affect your job performance.
- Identify the importance of having self-confidence.
- Learn why the right attitude is important.
Your attitude affects your job performance and whether or not you keep your job. You must always present a positive attitude in the work place (even when negative situations arise).
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