West Georgia Online Learning Support

West Georgia Online Learning Support
(This request will be sent directly to West Georgia's Helpdesk/Point of Contact)
Information
 Type:

 Category:  
 First Name:  
  
 Last Name:  

 Student ID:  

 Students : Your Student ID is created using a two digit code from your college, an underscore, and your Student ID. (26_123456789)
 Student College Email:  

 Make sure you are using the same email address that the college has listed in their Banner system for you
 Alternate Email Address (for contact purposes only):  

 Month/Day of Birth(0101)
(For ID purposes only)

 
 Technical Information
 Browser:  

   
(Version #)
 Note:* The following browsers are recommended for online access
(All Pop-Up blockers need to be disabled.)
 IE 9 +, Firefox 10 +, Chrome, and Safari 5
 How to check what version of IE you are using
 How to check what version of Firefox you are using
 All Course Names:
(Complete for Blackboard Learn Tech Support
or enter AR for account reset)
 
 Enter names of each course for which you are registered.
 Example: ENGL 1101 Composition and Rhetoric
 All CRN #s:
(Complete for Blackboard Learn Tech Support
or enter AR for account reset)

 
 Enter CRN #s of each course for which you are registered.
 Example: 20112
 Issue Description:
Please include as much information as you can about the problem you are experiencing so that your issue can be addressed promptly.
 
 
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